Shipping policy

At Hare and Hawthorn, we understand the excitement of receiving your carefully chosen treasures and the importance of ensuring they arrive safely and promptly. We aim to make your shopping experience seamless and enjoyable, from selection to delivery.

Processing Time:

  • Our dedicated team will process and package your order with care. Orders are typically processed within 1-3 business days of receiving payment.

Shipping Rates:

  • We offer competitive shipping rates to ensure your items reach you affordably and efficiently. Shipping costs are calculated based on the weight and dimensions of your order, as well as your location. You can view the shipping cost at checkout before completing your purchase.

Shipping Methods:

  • We partner with reputable carriers to deliver your treasures swiftly and securely. Depending on your location and preferences, we offer a range of shipping methods, including standard shipping, expedited shipping, and international shipping. Please note that shipping times may vary based on your selected method and destination.

Tracking Your Order:

  • Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to monitor the progress of your delivery and anticipate its arrival.

Shipping Restrictions:

  • While we strive to serve customers worldwide, please be aware that certain items may be subject to shipping restrictions or regulations based on your location. We encourage you to review any applicable restrictions before placing your order.

Local Pickup:

  • For our customers in the Coleraine area, we offer the option of local pickup. Simply select this option at checkout, and we'll notify you when your order is ready for collection in store.

Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities. These charges are not included in the item price or shipping cost and are the buyer's responsibility.

Questions or Concerns:

  • If you have any questions or concerns about shipping, please don't hesitate to contact us via email at: admin@hareandhawthorn.co.uk Our friendly team is here to assist you and ensure your shopping experience with Hare and Hawthorn is delightful from start to finish.

Thank you for choosing Hare and Hawthorn for your gift, lifestyle, and art needs. We look forward to serving you!